infoAt a glance
Tell us about any health condition, medicine, pregnancy or recent service before your appointment. Never stop a medicine on your own. This is general guidance; the center's team makes the final call.
Before each care
face_retouching_naturalFacials
- scheduleWait: Facial waxing or threading in the last 3 days → facial 48–72 hours after the waxing
- scheduleWait: Sunburn, an open wound or an active cold sore on the face → wait until healed
- scheduleWait: Laser, peel or microneedling in the last 2 weeks → wait 2 weeks
- scheduleWait: Botox or filler in the last 2 weeks → wait 2 weeks
- record_voice_overTell us first: Roaccutane (isotretinoin) in the last 6 months, or retinoid/acid creams → tell us first
- record_voice_overTell us first: Pregnancy, breastfeeding or allergy to skincare products → tell us first
- task_altPreparation: Don't shave the face on the day (men: shave 24 hours before)
brushPermanent makeup
- blockNot done: Pregnancy or breastfeeding → not done
- scheduleWait: Roaccutane (isotretinoin) in the last 6 months → wait until 6 months have passed
- record_voice_overTell us first: Blood thinners (warfarin, daily aspirin) or a bleeding disorder → tell us first; never stop a medicine on your own
- record_voice_overTell us first: Uncontrolled diabetes, keloid scarring, chemotherapy or an autoimmune condition → a word with our team first
- scheduleWait: Botox near the brows in the last 2 weeks, lip filler in 4 weeks, or a facial/peel in 2 weeks → wait
- record_voice_overTell us first: Eyeliner: a recent eye infection or eye surgery; contact lenses → bring glasses on the day
- task_altPreparation: Have brows waxed or shaped 2–3 days before; no coffee or self-prescribed aspirin for 24 hours before
visibilityLashes, brows and waxing
- scheduleWait: An eye infection, a stye, or eye surgery in the last 3 months → wait until healed
- scheduleWait: Extensions: a lash lift in the last 6–8 weeks → wait; lift: current extensions must be fully removed first
- record_voice_overTell us first: Allergy to lash glue, tint or lift solution → tell us first (we patch-test)
- scheduleWait: Waxing: Roaccutane in the last 6 months, or a retinoid cream on that area in the last week → wait
- scheduleWait: Waxing: sunburn, a wound or varicose veins on that area → not on that area
- record_voice_overTell us first: Diabetes or blood thinners (for waxing) → tell us first
- task_altPreparation: No eye makeup on the day; for waxing, hair about 5 mm long
self_improvementMassage
- scheduleWait: Hijama today or in the last 24–48 hours → leave a gap (unless the massage comes first, then hijama)
- scheduleWait: Fever, a cold or anything contagious → wait until you're well
- record_voice_overTell us first: Pregnancy → tell us first (an adapted massage or a word with our team)
- record_voice_overTell us first: A history of blood clots, severe varicose veins, recent surgery or a fracture → a word with our team first
- record_voice_overTell us first: Uncontrolled high blood pressure or heart condition → with your own doctor's approval
- record_voice_overTell us first: A wound, burn or skin infection → that area is not massaged
- task_altPreparation: No heavy meal in the 1–2 hours before
healingHijama (cupping)
- blockNot done: Anaemia or low haemoglobin → not done until fully recovered and cleared by your own doctor
- blockNot done: Blood thinners or a bleeding disorder (e.g. haemophilia) → not done; never stop a medicine on your own
- blockNot done: Pregnancy → not done
- scheduleWait: During your period → book for after it ends
- scheduleWait: A general hijama in the last 30 days → at least 30 days apart (unless the center's team advises)
- scheduleWait: Fever, an acute infection, or giving blood in the last week → wait
- record_voice_overTell us first: Diabetes, heart condition, low blood pressure, fainting, cancer or chemotherapy → with your own doctor's approval
- task_altPreparation: Eat a light meal 2–3 hours before; no massage, heavy exercise or sauna 24–48 hours before and after
boltLaser hair removal
- blockNot done: Pregnancy → not done
- scheduleWait: A tan or sunburn in the last 2 weeks → wait 2 weeks
- scheduleWait: Waxing, threading or plucking in the last 4 weeks → wait 4 weeks (shaving is fine)
- scheduleWait: Roaccutane (isotretinoin) in the last 6 months → wait until 6 months have passed
- record_voice_overTell us first: Light-sensitising medicine (some antibiotics), epilepsy, or a tattoo on the area → tell us first
- task_altPreparation: Shave the area 24 hours before; no creams or deodorant on the day
Gaps between services (Madina rules)
Hijama (cupping)
- event_repeatLeave at least 30 days between two general hijama sessions (unless the center's team advises otherwise).
- event_repeatNo massage, heavy exercise or sauna for 24–48 hours before and after hijama.
- event_repeatNo facial or waxing on the hijama area for 7 days.
Facial
- event_repeatAfter facial waxing, have the facial 48–72 hours later.
- event_repeatAfter microblading, lip shading or permanent eyeliner, postpone facials for 2–4 weeks.
- event_repeatFacial and facial waxing are best not done on the same day.
Massage
- event_repeatNo massage on the day of hijama — unless the massage comes first and the hijama after.
- event_repeatIdeally leave at least 24–48 hours between hijama and massage.
Brow microblading
- event_repeatHave brows waxed or shaped 2–3 days before microblading.
- event_repeatFor 4 weeks after microblading: no facial, scrub, exfoliation or facial steam.
- event_repeatBrow tinting at least 2 weeks after microblading.
Body waxing
- event_repeatIf a facial or other skin service is planned on the same area, leave 48–72 hours.
- event_repeatNo exfoliation on the waxed area for 48 hours.
Nail extensions
- event_repeatA manicure and nail preparation are done before the extensions.
- event_repeatIf the old set is removed, the new set is best done in the same session to protect the natural nail.
Lash extensions and lift
- event_repeatAfter a lash lift, wait at least 6–8 weeks before lash extensions.
- event_repeatExisting lash extensions must be fully removed before a lift.
- event_repeatLash tinting is usually done before the lift.
Lip shading
- event_repeatFor 2–4 weeks after lip shading: no facial, exfoliation or deep facial service.
- event_repeatLip filler at least 2–4 weeks before or after lip shading.
Lash line and permanent eyeliner
- event_repeatLash extensions must be fully removed before a lash line or eyeliner.
- event_repeatNew lash extensions at least 2 weeks after a lash line or permanent eyeliner.
- event_repeatA lash lift at least 2 weeks before or after these services.